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What our customers say about us

Customer service and satisfaction is incredibly important to us. Making sure our learners feel comfortable and supported throughout their training journey is a key component to development and it's the foundation of our whole company.

 

Have a look at what our customers have to say about us, with the direct feedback below and on Trustpilot:

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"Good amount of information and interaction with other attendees, good topics. I found the course enjoyable, the course trainers explained things well and got involved with relevant discussions"

-Community Assessment Officer from Flintshire on our Essential Skills, November 2023

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"Trainer we had was brilliant, a lot life experience and knowledge. His interaction with the audience was excellent, credit to him for making this an excellent experience"

-ASYE Social Worker from Greater Manchester on our ASYE Core Skills course, October 2023

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"[Trainer] created an atmosphere which allowed us to be open, honest & reflective about our experiences which was much appreciated by the group. It was useful to be reminded about different theories/approaches. It was also great to hear & learn from the experiences of others in the group."

- Youth Justice Team Manager on our Core Skills for Managers course in Surrey, October 2023

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"This training was really informative and helpful. I have worked with young people who have had to have ABE interviews so it has been really insightful learning the process and what is involved. The case study was really helpful to bring it all together and show how this worked in a real scenario. Thank you!"

- Youth Justice Officer on our ABE Introduction Course in Greater Manager, October 2023

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"[Trainer] did a fantastic job and I learned a lot from the 3 days. I found it really useful having lots of case studies to go through, for me this is the best way I learn."

- Social Worker on the Core Skills for Practitioners course in Greater Manchester in September 2023

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"I personally found it more informative than some of my previous training and more interesting." 

-Deputy Headteachers on our online DSL Course April 2021

 

 

"This was a great refresher with pertinent up to date information."

-Safeguarding Lead on our online DSL Course, November 2020

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"This was absolutely fantastic as always! Thank you"

-Headteacher on our online DSL Course March 2021

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“It was really well delivered.  First remote course I’ve done and it worked really well.”

-Headteacher on our Live DSL Course April 2020

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“It was really purposeful.  I liked how the remote training was organised – it ran smoothly and efficiently. It was good that we could still communicate with the other attendees.”

-Headteacher on our Children's Mental Health Awareness Course June 2020

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“[Trainer] was great. Very knowledgeable and very helpful.  Had lots of good examples and got everyone involved.  Even the user who had no microphone facility. “

- Nursery managers on our Children's Mental Health Awareness Course June 2020

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"Very good course, the instructor had so much knowledge.

- Teacher on our Anytime Online Safeguarding Awareness Course August 2020

 

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"Great course...thanks for making this available online. Important knowledge - but the ability to access at a convenient time makes all the difference"

- Headteacher on our Anytime Online DSL Course September 2020

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If you would like to give any feedback please feel free to get in touch or click the TrustPilot image to leave a review there.

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